Shipping & Delivery

***We always endeavour to post your orders within the timeframe specified on, however due to the nature of a sales period, please allow up to 5 working days for your orders to be posted. Please also note that we will only accept returns/exchanges on the condition that the item sent was faulty from our end. We apologise for any inconvenience and thank you for your patience and understanding.***

  • Please allow up to 3 business days for your order to be shipped.*
  • For all Australian orders, items will be shipped via registered Australia Post in rural, TAS and WA areas. For all metropolitan areas, items will be shipped via Sendle.
  • For International orders, items will be shipped via Sendle. Please see below regarding International shipping costs.
  • A tracking number will be provided once your package is dispatched.
  • Shipping policy pricing excludes wholesale customers.

Delivery Pricing

Australia Wide Standard tracked shipping is FREE for all orders over $50.00 AUD (excluding shipping). For all orders under this amount the shipping fee is a flat rate of $5.00 AUD.

International Orders: 
For international tracked orders, please see below:
New Zealand is a flat rate of $12.00 AUD. FREE for all orders over $80.00 AUD (excluding shipping). 

Rest of the World is $20.00 AUD for orders weighing 500g and under. All orders weighing above 500g will be $30.00.
For international orders, the customer is responsible for all customs/duties fees, if applicable. 

Delivery Time Frames

For delivery time frames please click here Our postcode is 2144.

As an approx. guide for deliveries in NSW, please allow up to 3 days. For other states within Australia, please allow up to 6-10 days

Please note these time frames are approximate and based on business days from the day of dispatch and type of postage chosen.

* Excludes preorders, custom orders, sale periods, and unforeseen circumstances

​Once your order has been shipped, Agnes Fair Designs can accept no responsibility for loss, delivery delay or any damage to your package. This can be a result of a delay caused by our courier that we have no control over or by any event which is out of our reasonable control or foresight. Also, we cannot take responsibility for items sent to addresses that have been provided incorrectly, so please double check your details before finalising your order.

All Australian orders will be delivered via safe drop, if nobody is home to receive it, unless selected otherwise at checkout. Safe drop is performed at the customer's risk and Agnes Fair Designs is not liable for parcels that show as delivered with safe drop and go missing.

Thank you for your support. x

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